Return Policy – Strivio-Shop

Last updated: May 7, 2026

Welcome to Strivio Shop

Please read our return policy carefully before making a purchase.

Digital Products

Due to the nature of digital products, all sales are final. Once a digital product has been delivered, downloaded, or accessed, it cannot be returned or refunded.

By purchasing digital content from our store, you agree that your right of withdrawal expires upon delivery of the product.

Physical Products

For physical products sold through our suppliers, return eligibility and refund conditions depend on the supplier’s own return policy.

If you receive:

• a damaged item,
• a defective product,
• or the wrong item,

please contact the supplier within 7 days of delivery at:

Email: striviosports@gmail.com

Please include:

• your order number,
• clear photos of the product,
• and photos of the packaging if applicable.

We will review the issue and coordinate with the supplier to determine whether a replacement, refund, or other solution is possible according to the supplier’s policy.

Non-Returnable Items

The following items are generally not eligible for returns or refunds:

• digital products and downloads,
• used or worn items,
• personalized/custom products,
• products returned without original packaging.

Order Cancellations

Orders may only be canceled before they are processed or shipped. Once an order has been shipped, cancellation may no longer be possible.

Contact Information

If you have any questions regarding returns, refunds, or your order, please contact us:

Strivio-Shop
📧 striviosports@gmail.com
🌐 Strivio-Shop